Terms of service

1. Who you are dealing with

Floormap is operated by TODO Company B.V., TODO Street 1, 1000 AA Amsterdam, The Netherlands, Chamber of Commerce TODO, VAT TODO, reachable at TODO@example.com. By creating an account you accept these terms.

2. What the service is

A browser based editor for drawing floor plans, placing furniture, checking door swings, estimating Wi-Fi coverage and walking the result in 3D. Everything it produces is an aid to thinking, not an engineering document. Measurements, load calculations, wiring, cable sizing and coverage estimates are approximations. Do not build, wire or buy on the strength of them without a qualified professional checking the numbers.

3. Your account

• You sign in through Google or Discord and are responsible for what happens under your account.
• One account per person. Accounts are not to be shared or sold.
• You must be 16 or older.
• You keep every right you already had in what you draw. We claim nothing in it.

4. Free and paid houses

Your first house is free, with every feature included. Each extra house costs €5.00 excluding VAT, once, with no subscription and no recurring charge. A paid house is a slot: delete the house and the slot comes back for a new one.

Payments run through Stripe. Prices can change for future purchases, never for one already made. VAT is charged according to where you are.

5. Right of withdrawal

As a consumer in the EU you have 14 days to withdraw from a purchase (art. 6:230o BW). Because a house slot is digital content delivered at once, you are asked at checkout to agree that delivery starts immediately, and with that you give up the withdrawal right for that purchase (art. 6:230p sub g BW). If the slot was never delivered, or the service was broken when you bought it, email us and you get your money back.

6. Fair use

You agree not to:

• break into, overload or probe the service or other people's accounts;
• scrape, resell or rebrand the service;
• upload unlawful content, or content you have no right to use;
• use the AI features to generate anything illegal.

Serious or repeated abuse can cost you your account, with paid slots forfeited.

7. Availability

We do our best to keep the site up, but no uptime is guaranteed. Maintenance, an outage at a supplier, or a problem in the software can interrupt it. Your plans stay yours during an outage, and can be exported from the account page whenever the site is up. Keep your own copy of anything you cannot afford to lose.

8. Liability

The service is provided as it is. Liability is limited to what you paid in the 12 months before the damage arose, and to direct damage. We are not liable for lost work, lost profit or decisions taken on the strength of a plan. Nothing here limits liability for intent, deliberate recklessness, or anything else the law does not allow to be limited, and nothing limits your statutory consumer rights.

9. Ending it

Delete your account whenever you like, from the account page. Deletion is immediate and permanent: plans, floors, furniture and connections go with it. We can end the agreement with 30 days notice, or immediately for serious abuse. Money for slots you never used is refunded if we are the ones ending it.

10. Changes

Changed terms are announced in the app at least 30 days before they take effect. Carrying on using the service after that means you accept them. If you do not, delete your account before the date.

11. Law and disputes

Dutch law applies. Disputes go to the competent court in the Netherlands, unless mandatory consumer law points you to the court where you live. You can also use the European ODR platform.

How your data is handled is set out in the privacy policy, which forms part of these terms.